Simple pricing for teams.
The same open-source Traceway, managed by us. Start free and upgrade when you need more.
For side projects and trying Traceway out.
- 10k exceptions / mo
- 1 GB data ingest / mo
- 3 projects
- 3 team members
- 5 monitors
For teams running in production.
- 1M exceptions / mo
- 150 GB data ingest / mo
- Unlimited projects
- Unlimited team members
- 200 monitors
- Optional overage at $0.25 / GB
For high volume and custom needs.
- Exceptions and data sized to your volume
- Custom project, member and monitor limits
- Monthly or annual billing
- Shared Slack channel with our team
Built to enterprise standards.
Independent third-party audits are underway. SOC 2 Type II and ISO 27001 reports will be available on completion; reach out for current status under NDA.
Security, availability & confidentiality controls
Information security management system
Quick Q&A
What counts toward my limits?
Two things: exceptions, and the data you ingest (logs, traces and metrics). There are no per-host or per-seat fees.
What happens when I reach a limit?
The dashboard warns you at 80%. At the limit, new data for that meter is paused until your next billing period or until you upgrade. On Premium you can turn on overages and keep ingesting data at $0.25 per GB.
How does Enterprise pricing work?
It is a custom plan. Tell us your volume and we size the limits and the price to it, billed monthly or annually.
Can I cancel anytime?
Yes. Cancel from your billing settings and the plan stays active until the end of the period you paid for.
Can I self-host instead?
Yes. Traceway is open source and every feature works the same when you run it yourself, with no license cost.