Traceway Cloud
We host it.
For smaller teams that want it running today.
- Nothing to install or maintain
- Set up by your coding agent with our AI skills
- Complete with everything you need
Services
Consulting
We roll it out with you.
For teams that want it done right, with experts.
- Detailed analysis of your architecture and processes
- A proposed plan for rolling out Traceway
- Help for your team to carry it out
- Self-hosted or on our Cloud, under NDA
Dedicated DevOps
We run it in your cloud.
For teams that self-host and want it looked after.
- We monitor and manage your Traceway instance
- It stays inside your own cloud, which you pay for
- We join your Slack and sign an NDA
Get Traceway running, with as much help as you want.
Self-hosting is free. If you’d rather have help, we can host it, roll it out with your team, or manage it inside your own cloud.
Prefer to do it all yourself? Traceway is open source, and your coding agent can set it up. Read the docs.
Hear about it before your customers do.
Most teams find out about an outage from a support email. With checks, alert rules and on-call in place, the right person gets paged first.
- Checks on your critical flows, down to every 30 seconds
- One alert per issue, not one per error
- Pages escalate until someone acknowledges
From the alert to the line of code.
Errors, traces, logs and replays are linked, so nobody spends the night copying timestamps between tools.
- Stack traces that point at the real file and line
- A replay of what the customer did before the error
- AI agents that investigate through a read-only CLI and MCP
How consulting works: four steps, 30 to 60 days.
Everything after the intro call is covered by an NDA.
StepWhat happensWhat you get
- 1
Intro call
30 minutes on your team, your stack and what keeps breaking.
A clear answer on whether we can help, and a quote.
- 2
Analysis
We go through your architecture and how your team finds and handles incidents.
A clear picture of what you’re missing today.
- 3
Plan
We propose the rollout: what to cover first, who gets paged, self-hosted or Cloud.
A rollout plan your team can review and own.
- 4
Rollout
We work alongside your team while they carry out the plan.
Traceway running, and a team that knows how to use it.
Quick Q&A
How much does consulting cost?
It depends on your team and your architecture. Schedule a call and we’ll scope it with you.
Do I need consulting to use Traceway?
No. You can set it up with your coding agent and our AI skills. Self-hosting is free and open source, and Cloud has a free Starter plan.
Can I get a Dedicated DevOps engineer on Cloud?
There’s no need. On Cloud we already run the infrastructure. Dedicated DevOps is an optional $199 a month on a 12-month contract for teams that self-host.
Can I start on Cloud and get consulting later?
Yes. Consulting works for teams on Cloud and teams that self-host.
Not sure which one fits? Let’s talk.
30 minutes. Tell us about your team and your stack, and we’ll tell you what we’d do.